Series
Future of Travel Retail
Long-form, opinionated, deliberately provocative on where the industry is heading.
PaxIQ
Beauty & Fragrance
The K-Beauty Disruption: How Korean Brands Rewrote the Airport Beauty Playbook
From Incheon to IGIA — how Korean beauty conquered duty-free worldwide. The strategy and what Western brands can learn.
Future of Travel Retail
Sustainability in Travel Retail: The Pressure, the Progress, the Priorities
ESG pressure is reaching the duty-free floor. Where the industry stands, what consumers demand, and what operators must do next.
Future of Travel Retail
Land Border and Downtown Duty-Free: The Third Channel's Commercial Future
Beyond airports and cruise ships lies a third channel worth $12+ billion. How land border and downtown duty-free operates.
Future of Travel Retail
Technology Disruption in Travel Retail: AI, Data, and the Next Decade
Pre-order customers spend 22% more. Known customers spend 2.4× more. AI forecasting cuts stockouts by 15–20%. But only 8% of operators can actually deploy it. The honest field assessment of what works, what doesn't, and what's next.